Metro first entered the retail market in the late 1990s when the Mansour Manufacturing & Distribution Group founded Metro Markets Company to address the growing demand for an enhanced shopping experience. Over the years, Metro has grown into one of the largest food retail chains in the region, now operating 45 stores across seven governorates, including Cairo, Giza, Alexandria, the North Coast, Mansoura, Port Said, Hurghada, and Sharm El-Sheikh.

In 2017, the company embarked on a comprehensive store renovation initiative, inspired by the positive consumer response to newly redesigned spaces. The modernized stores, featuring sleek and updated layouts, demonstrated significant improvements in performance. Further strengthening its brand, Metro introduced a line of high-quality private-label products in 2020, offering customers affordable yet premium options while maintaining consistency in quality.

To uphold exceptional service standards across its retail chain, Mansour Group established the Mansour Training Academy, dedicated to equipping employees with the skills needed to deliver outstanding customer care. Additionally, in 2020, Metro Markets expanded its operations by launching a state-of-the-art Central Kitchen spanning 4,500 square meters and staffed by over 300 specialized chefs. This facility produces more than 1,700 food products and prepares over 25,000 items daily, adhering to the strictest quality controls and certified under ISO 22000 standards. This commitment to excellence ensures that Metro continues to meet and exceed customer expectations.